Non-Discrimination Statement

Discrimination is Against the Law

Carson Valley Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person’s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

Carson Valley Health

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact the Carson Valley Health Help Desk at 775.782.1500.

If you believe that Carson Valley Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:

Carson Valley Health Patient Advocate
1107 Highway 395, Gardnerville, NV 89410
Phone: 775.782.1606

You can file a grievance in person, over the phone, by mail, fax or by completing this form. If you need help filing a grievance, Patient and Guest Relations is available to help you.

You can also file a complaint at with the Bureau of Health Care Quality and Compliance by mail or phone at:

Bureau of Health Care Quality and Compliance

727 Fairview Drive, Ste E

Carson City, NV 89701

(775) 684-1030

Complaints can also be filed electronically at:

HealthFacilityComplaints.nv.gov

Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 775.782.1500.

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 775.782.1500.

French

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 775.782.1500.

Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer 775.782.1500.